OUR RETURN POLICY:

For any items that are eligible to be returned, you must do so within 15 days of the delivery date. If it is returned after the 15 day period it will be sent back at the owner's expense.  It is the responsibility of the customer to pay for the return shipping since we offer free shipping. Please make sure to include your packing slip.

Items eligible for return:

​-items purchased at our REGULAR PRICE

-items free from stains, odors, dog hair

-items with their tag still ATTACHED 

-items that are UNWORN and UNWASHED

Items NOT eligible for return:

-items that were bought at a discounted or sale price

-items purchased with store credit

-items with stains, odors, or dog hair

-items with their tag UNATTACHED

-items that are WORN and WASHED

-any accessories

**Any items that are sent back that are NOT eligible for return, or do not have their packing slip, will be charged to the buyer.

Ship all returns to:

7441 Morgan Farm Lane 

Ooltewah, TN 37363

 

**WE ARE NOT RESPONSIBLE FOR ANY ITEM(S) LOST IN TRANSIT**

 

Please allow a maximum of 4 days to process returns. 

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